Acquiring New Market Segments: RIM's Foray
Previous Market Segments Previous to 2004, RIM’s devices were slanted towards corporate and business users starting with it’s Inter@ctive Pager 900 (Ziegler, 5). It’s mobile phone product lines didn’t become popularized until email became a mission critical application. RIM saw the potential in email and grew it’s business along with the popularization of the then nascent technology. [...]

