Ramon Ecung's Personal Blog

-Managed virtual hosts on a Server 2008 platform on a dedicated server -Installed IDS system, configured development and production IIS7 environments, redirected unsecure HTTP traffic to SSL connection, setup dev server on DMZ, and configured DNS settings for domain names to point to servers (used A records for faster DNS querying) -Sourced and implemented a solution for a web application that included managed dedicated servers running Windows Server 2008, IDS/anti-virus systems, IIS/.NET web servers, and SQL Server 2008. -Supported in-house developed software and hardware units. -Remotely configured client/server architectures to allow greater productivity. -Sourced a dedicated server to host web applications. Programmed web applications in C# for desktop and mobile use.

Start: 2009-12-01

Designed HTML and dynamic web pages using Dreamweaver CS3/CS4; Maintained team wiki for collaboration Separated presentation layer from business logic; Used table free CSS templates Acted as project manager for up to 3 projects at a time; Acted as key contact person for each project Gathered requirements, explained what was possible with the technology, and delivered milestones on time Worked with senior database developer to fully normalize and implement the physical database structure Wrote SQL queries to mine information from tables; Works well with DBA’s to accomplish common goals Wrote custom authentication/security modules and also migrated existing apps to use LDAP authentication Shows willingness to learn new ideas; Learned C#/.NET/ColdFusion languages with no previous experience Developed an application to track lab equipment and schedule it’s use

Start: 2008-04-01
End: 2009-06-01

Managed ticketing system and resolved issues for users in person, over the phone, and through the network Installed and configured Windows XP, 2000, and 2003 as well as supported the operating systems Installed and configured Linux Samba (NFS/SMB) file server for team use with OSX, Windows, and Linux clients Received a Performance Award within the first year of service for going above and beyond position’s duties Managed a queue of incidents for users across two separate departmental groups (Mac and PC, 250+ users) Supported institutional Blackberry devices and personal Windows Mobile/Palm PDA’s Earned top rating on performance evaluation; only action item on evaluation was to earn a computer related certification and earned an Apple Certified Helpdesk Specialist certification two weeks later Managed a team of 4-7 individuals to deploy new leased computers and return the older hardware Learned how to perform job duties quickly; able to work productively with no supervision within the first 3 days Improved process for keeping records and storing data; designed paper forms and an electronic database to keep information within grasp without being prompted Created a website inside the corporate intranet for other team members to look up information regarding computer issues – mainly aimed at helping new techs in the position learn the position much faster

Start: 2007-02-01
End: 2008-03-01

Installed a network for a multimedia production firm from the budgeting process to completion and stayed on budget. The system included a firewall, print servers, secured wireless access points, a load balancing router, and workstations Maintained network and network security; managed moves, adds, and changes (MACs), & assigned IP addresses Provided technical assistance and backup coverage for technical support to update documentation Wrote non-technical proposals for new hardware acquisitions. The position was focused on supporting internal and external clients, troubleshooting hardware and software, and repair for problems Researched and built Avid video editing workstation computer, and fileserver workstation totaling over 3 terabytes of storage space on gigabit ethernet network

Start: 2003
End: 2006-12-01

Start: 2002-11-01
End: 2005-04-01